We ensure all sellers and their products are carefully vetted. Each product must fall under at least one of our ethics categories which are:

  • Buy Once
  • Carbon Reduced
  • Ethically Produced
  • Handmade
  • Non Animal Tested
  • Organic
  • Plastic Free
  • Recycled
  • Refillable
  • Sustainably Resourced
  • UK Made
  • Upcycled
  • Vegan

Please see our homepage for further information on these categories and how we define them.

We only contact brands who we feel are suitable for eTHikel and whose products are of the quality that our customers expect.

Your privacy and data protection is our priority. We use Stripe as our Payment Processor who are PCI Level 1 encrypted which means they have the highest level of security Both your transactions and personal data are protected from potential breaches.

We currently accept payments from Visa, Mastercard, Maestro and American Express Cards.

Yes, if an order is still being processed, you can cancel it before it is delivered. You would receive a refund.

You can get in touch through the Contact Us section on our website. You can also contact the Sellers directly on their page within the Our Brands section of the website.

Please see our Delivery Policy here

Please see our Returns Policy here

eco living