eTHikel offers a platform for high quality sustainable products sourced from exceptional Sellers. eTHikel will only work with Sellers that share our pro-Earth values and minimise any impact on the environment when selling and packaging any products.

IMPORTANT NOTE: As well as reading the following Terms & Conditions you should also refer to the terms and conditions of each individual seller (“Seller”) on (the “Site”) product pages before placing any order.

These terms (including the Privacy Policy together with any other documents referred to) set out the terms and conditions on how you can use website (the “Services”) whether as a guest or registered user (“Customer Terms and Conditions”).

We may update these Customer Terms and Conditions (and the documents referred to in them) by uploading the updated version on the Site. You should review the Customer Terms and Conditions periodically for changes. By using the Site you agree to be bound by these Customer Terms and Conditions. If you do not agree to these Customer Terms and Conditions then please do not use the Services or any part of the Site.

The Site and Services are operated by Ethikel Limited (“we”, “us” or “eTHikel”). We are registered in England and Wales under company number 12471007 and with our registered office address at Global House 303 Ballards Lane, London N12 8NP. Our VAT number is 353613411.

We ensure we look after your personal data and we only ever use your data in accordance with our Privacy Policy.

Every now and again we may need to withdraw, amend or restrict access to the services we provide through the Site without notice. If we do so we will not be liable if for any reason any of the Services are unavailable.

As a registered user you will choose a password and may be provided with any other piece of information as part of security, you should treat such information with the strictest of confidence, and not disclose it to anyone. We have the right to disable any user password, at any time, if in our opinion there is a security risk or you have failed to comply with any of the provisions of these Terms and Conditions.

So that we can provide you with the Service please ensure that you keep all information that you upload onto the Site (including your name and address) correct and up-to-date, this is your responsibility. Always check all information before you make a purchase to ensure all your information is correct.

When you purchase goods and/or services from our Site you are entering into a legal contract with a Seller and that contract will be subject to these Terms and Conditions, the email confirmation of your order and the details on the product page are all part of the legal contract.

You should carefully review the Terms and Conditions, the email confirmation of your order and the applicable details on the product page. If there is any conflict or inconsistency between these Terms and Conditions and the email confirmation of your order or the applicable details on the product page, these Terms and Conditions will be the deciding terms to the extent of the conflict or inconsistency.

We cannot give any undertaking, that goods and/or services you purchase from Sellers through the Site will be of satisfactory quality, and this and any other such warranties (whether express or implied) are disclaimed by us absolutely to the fullest extent permitted by law. This disclaimer does not affect your statutory rights against the Seller. Where you order goods and/or services through the Site we will disclose your customer information related to that transaction to the relevant Seller.

We do not review or control, and are not responsible in any way for, listings provided by Sellers and no items offered for sale by a Seller through the Site will ever come into our possession.

Each order you place will be an offer by you to purchase the goods and/or services specified within it subject to the Terms and Conditions and the applicable details on the product page.

No order will be accepted by the Seller until we (acting as the commercial agent of the Seller) issue an email acknowledgement of the order. The contract between you and a Seller will relate only to those goods and/or services notified in the email acknowledgement of order.

You can purchase goods and/or services from the Site by using the payment methods we make available through our payment service providers. You acknowledge that these Terms and Conditions, and/or any transaction made by you via, do not create or imply any partnership, joint venture or trust relationship between us, you and/or the Seller. All prices will be shown in GBP and will be payable in GBP. You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions). Item prices in the currencies displayed do not vary according to your location; delivery charges may vary depending on the destination you choose to have the item delivered or the speed in which they are delivered.

Although we aim to provide everyone who wishes to use our Site with a service in order to protect ourselves we retain the right to refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by refusing or by reason of unwinding or suspending any transaction after processing has begun.

Please see our Delivery Policy.  Your shopping basket on the Site displays the goods you have chosen, the Seller who shall provide them and details of postage and packing. The delivery costs for each Seller vary according to the delivery methods they offer. Any delivery times quoted are in working days.

If you order goods from our Site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please see our Returns Policy if you wish to discuss or organise a return, replacement or refund of an item purchased through the Site. Unfortunately, some items are non-returnable and non-refundable, please see our Returns Policy for more information.

Some of our products are sold with a manufacturer’s guarantee. You should refer to the manufacturer’s guarantee provided with the product.

Promotions codes are provided by ethikel Limited. By using a promotional code you will be deemed to have read and understood these terms and conditions and agree to be bound by them.

If there is a conflict or inconsistency between the terms and conditions of the Site and these promotional code terms and conditions, these promotional code terms and conditions shall prevail to the extent of the conflict or inconsistency. The defined terms used in the Site terms and conditions shall also apply to these promotional code terms and conditions. promotional codes can only be used on and towards the purchase of items currently featured on our Site, excluding delivery charges.

Promotional codes are an arrangement between you and us, and not between you and the Seller. Promotional codes cannot be used on the individual websites of any Sellers on

Promotional codes cannot be used in conjunction with any other offer on, including (but not limited to) any other promotional code in the same transaction.

The discount associated with a promotional code is applied to your entire basket, excluding any delivery charges. Promotional codes should be entered where indicated on the payment page during checkout for the discount to apply.

Each promotional code will have a limited time period in which to be used and/or a maximum number of orders per code. The code cannot be used once these limits have been reached. Specific terms and conditions for each promotional code setting out any such limits can either be found in the communication you received with the code itself or on the specific promotional code terms and conditions page via the Site (which may be on, for example, a banner).. reserves the right to suspend, change or cancel any promotional code, at any time, in the event of circumstances arising which make it necessary to do so. may update these terms from time to time and reserves the right to add additional terms and conditions for specific promotional codes as and where necessary. You should review the promotional code terms and conditions periodically for changes.

Promotional codes have no cash value, cannot be transferred and cannot be forwarded or reassigned.

Any refund you may be entitled to receive will not include the redemption value of the promotional code. You will receive no more than the amount you paid towards the final basket price.

We own the intellectual property rights in the Site and the Service, including but not limited to all rights under patent, copyright, trade secret or trademark law. You are not allowed to modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble or otherwise attempt to derive source code from any part of the Service.

We do not want you to and you must not extract or use any of the content on the Site and/or Service for commercial purposes without first obtaining our permission.

We always respect the intellectual property rights of others and we ask our Sellers to do the same. If you think any of your intellectual property rights have been breached on the Site, please contact us.

(a)To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.

(b) The Site is provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.

(c) Nothing in these Terms and Conditions shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.

You may link to our home page on the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We expressly reserve the right to revoke the right granted in this clause for breach of these Terms and Conditions and to take any action we deem appropriate.

Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission at any time.

The Site may provide links to other websites. If you use these links, you leave the Site. We have not reviewed these third-party websites and we have no control over such sites or resources. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to the Site, you do so entirely at your own risk. We accept no responsibility for third-party websites or for any loss or damage that may arise from your use of them.

Uploaded material must not: (i) be defamatory of any person; (ii) contain material which is obscene, discriminatory, offensive, hateful, threatening or inflammatory; (iii) infringe any copyright, database right or trade mark of any other person; (iv) be likely to deceive any person; (v) promote any illegal activity; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; or (vii) be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

Any material a user uploads to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose a user’s identity to any third-party who is claiming that any material posted or uploaded by such user constitutes a breach of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by users. We have the right to remove any material or posting a user makes on the Site.

You must not misuse our Site or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

If we fail at any time to insist upon strict performance of any of your obligations under these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

If any of these Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

These Terms and Conditions and any documents expressly referred to in them constitute the entire agreement between us. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Terms and Conditions or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Terms and Conditions and any documents expressly referred to in them.

Where we or a Seller are prevented from or delayed in carrying out obligations under these Terms and Conditions due to circumstances beyond our or the Seller’s reasonable control including, without limitation, a virus pandemic, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to the Seller’s workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then either our or the Seller’s (as the case may be) performance of its obligations shall be postponed for the period of time that the circumstances continue.

No provision of these Terms and Conditions shall be enforceable by any third party (which includes for these purposes any third party: employee, officer, agent, representative or sub-contractor of either eThikel or the Seller) under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Nothing in this clause excludes the rights of eTHikel when acting as commercial agent of any Seller.

Contracts for the purchase of goods or services through our Site shall be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.

If you wish to get in touch and give us general comments about the Site, please contact us. Complaints about a specific Seller, goods or services must be directed to the Seller via ‘Contact Seller’ from the Seller pages on the Site.